WHAT TO ARRANGE FIRST

Bank account

Due to the high fees for foreign currency conversion, we recommend opening a Czech bank account. You will receive a monthly wage in Czech crowns (CZK), deposited directly into this account.

  • You can choose your bank and set up an account directly at the nearest branch. We recommend a bank that offers an internet banking service in English. You will need a Czech mobile number to use it.
  • You will need two identification documents to open a standard account (however, banks may also require a residence permit, employment contract or proof of accommodation).

You can go through the list of Czech Banks and choose one of these:

After choosing a bank, employee should go with a translator to the certain branch as English-speaking service at the bank is not guaranteed. If one wants to search the best option throughout the banks situated in Olomouc here is the list of the banks which websites are in English (some of them are also in Russian).

Oberbank

Address:
Dolní náměstí 1, 771 00 Olomouc

Česká spořitelna

Address:
tř. Svobody 401/19, 779 00 Olomouc

Sberbank

Address:
Horní náměstí 17, Olomouc

Moneta Money Bank

Address:
Opletalova 363/2, Olomouc

Equa Bank

Address:
OC Galerie Šantovka, Polská 1, 779 00 Olomouc

Raiffeisen Bank

Address:
nám. Národních hrdinů 1, 779 00, Olomouc

ING Bank

Address:
OC Galerie Šantovka, Polská 1, 779 00 Olomouc

Fio Banka

Address:
Dolní náměstí 20, 779 00 Olomouc

Employee identification card

  • The identification card will be issued to you by the UP Computer Centre (CVT) no earlier than 24 hours after signing the employment contract. To issue the card, you will need an ID card and a high-quality 35×45 mm photo, which can be sent electronically. To expedite the issue of the card, ask Tereza Lomaka to send the photo in advance and verify the processing status of the card.
  • The first issuing of the card is free. In the event of loss or damage, there is a replacement fee.
  • You can use the card to pay for cafeteria meals, borrowing in the UP libraries (incl. The Research Library in Olomouc), for making purchases in the FreshUP cafes, and the card is also necessary for accessing some university buildings and rooms.
  • You can show your employee card to take advantage of the employee benefits provided by participating businesses.
  • An equivalent to the employee card is an international ITIC card, which is available to academic staff with a minimal part-time contract (0.5) with a valid contract for at least one year. The fee for the card is 250 CZK. You can also apply for it at the CVT.

Access to the university network and e-mail

  • You need a login name and password in order to use the university network. You will receive this information upon the receipt of an employee identification card or at the HR Office.
  • You are also assigned a university e-mail address in the form of “firstname.lastname@upol.cz”. Employees can access their mailbox through OWA.
  • Only use the assigned university e-mail address for work-related online communication. Check your mail every day and send out responses as soon as possible.
  • When working with e-mail or working on the Internet, follow the cyber security rules set down by Palacký University (found at wiki.upol.cz).
  • Use the Palacký University style suite for both internal and external communication and help to positively represent the organisation of which you are now a part.

“Portál UP” or the UP Portal

  • The Palacký University Portal contains a number of applications for administrative tasks at the university. In the ELF application (electronic forms) you will find various forms and applications. The Portal also has links to building plans, access to email, and the domestic and foreign travel orders. It is the repository for all documents, including valid Palacký University legislation, which can be found in the UPShare application. Last but not least, you can also use the Portal to place a meal order in the canteen (for instructions on how to order meals, see the Practical Advice section below).
  • The password for accessing the Portal is the same as the password for the university network and e-mail. The password can be changed in the Portal. Your email password will also change automatically.
  • To adjust the Portal settings, refer to the Help tab. There you will also find a link to the university wiki pages that contain a number of instructions for working with information technology at UP.

Helpdesk - solutions for technical problems

  • The Helpdesk is also part of the Portal, which is used to report a malfunction (of e-mail, computer network, web, but also IT issues in your office). Requests sent via Helpdesk are preferred.
  • For assistance with the university network, consult the network administrator of the faculty or the relevant workplace.
  • If you have any problems within the Sinofon project, you will need to be accompanied to a doctor, to inspect the apartment or order a hairdresser. If you need to arrange an officially trusted document or arrange other errands. Please contact SINOFON HELPDESK by e-mail: sinofon.helpdesk@upol.cz